Last Updated: April 5, 2025
Introduction
This Privacy Policy explains how Indexceptional (“we”, “our”, or “us”) collects, uses, and shares information in connection with your use of both our website (indexceptional.com) and our Chrome extension, Indexceptional URL Manager (collectively, the “Services”). This policy applies to all users of our Services.
Information We Collect
Information You Provide
Account Information: When you create an account on our website or use our Chrome extension, we collect personal information such as your name, email address, username, and password. For the Chrome extension, we collect your Indexceptional username and API key to authenticate with our service.
Billing Information: If you make a purchase on our website, we collect payment information, which may include credit card details, billing address, and other financial information necessary to process your payment.
URL Data: Our Services collect URLs that you enter manually or choose to extract from web pages when using the scanning feature of our Chrome extension.
Communication Data: When you contact us directly, we may collect additional information such as the content of your message, contact information, and any other information you choose to provide.
Information We Collect Automatically
Usage Information: We collect information about how you interact with our Services, including the pages you visit, the features you use, and the actions you take.
Page Content: When you initiate a scan using our Chrome extension, it temporarily processes the content of the current web page to extract URLs. This data is only processed when you explicitly request a scan.
Technical Information: We collect technical information about your browser, device, and connection such as IP address, browser type and version, operating system, and device identifiers.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and to maintain your logged-in status.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process and fulfill your orders
- Authenticate your account and maintain your login session
- Process and submit URLs to our indexing service
- Validate URLs before submission
- Communicate with you about your account or our Services
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Protect the rights and property of Indexceptional and others
Data Storage
Website Data Storage
Data collected through our website is stored on secure servers located in the United States. We retain your personal information for as long as necessary to provide you with our Services and for legitimate and essential business purposes, such as maintaining the performance of our Services, making data-driven business decisions, complying with our legal obligations, and resolving disputes.
Chrome Extension Data Storage
Our Chrome extension stores the following data locally on your device:
- Authentication credentials (username and API key)
- User preferences and settings
- Temporary URL lists for processing
This data is stored using Chrome’s secure storage mechanisms and remains on your device. The URLs you choose to submit are sent to our servers for processing.
Data Sharing
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
- With Your Consent: We may share your information with your consent or at your direction.
We do not sell your personal information to third parties.
Your Choices and Rights
You have several rights regarding your personal information:
- Access and Update: You can access and update your account information through your account settings on our website.
- Deletion: You can request deletion of your personal information by contacting us. For the Chrome extension, you can remove your credentials and stored preferences by logging out or uninstalling it.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.
Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Your authentication credentials are transmitted to our service using secure HTTPS connections with basic authentication.
Children’s Privacy
Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Consent
By using our Services, you consent to our Privacy Policy and agree to its terms.